Am I required to make documents that were created for a specific person accessible?
If content meets all three of the follow criteria, it is an “individualized conventional electronic document” and not required to comply with WCAG 2.1 AA.
- If it is a word processing, presentation, PDF, or spreadsheet file, andÌý
- it is about a specific individual, their property, or their account, andÌý
- it is password-protected or otherwise secureÌý

Note: You may still have to provide web content in an accessible format if an individual requests it. See the .
Examples
- A PDF version of a student’s transcript on a password-protected website is not required to be accessible
- A PDF version of an individual employee’s worker documents on Workday is not required to be accessible
Related guidance
How to make electronic documents accessible
TheÌýÄ¢¹½ÊÓÆµ Accessible TechnologyÌýteam provides techniques, strategies and checklists to make digital content accessible.